Logging into the application
Staff and Referral Entity Partner Users:
Each staff user and referral entity provider logins into the main application with their valid credentials at https://app.myrecoverylink.com. If a password needs to be reset or is forgotten, the forgot password option can also be used on this screen OR an email can be sent to support@myrecoverylink.com.
The main landing page for staff when logging into the application is dynamic dashboard based upon the type of logged in user. Peer staff users will see a dashboard focused on their assigned case load and participant engagements in the recent past, as well as a digest of upcoming and due tasks and appointments (via the daily planner), as well as any missed notifications from different activities and events in the application since they last logged in (via the notification hub).
Supervisor and organizational administrator staff will see a dashboard focused on their assigned staff supervisees, organizational engagement data from the recent past, and a digest of upcoming and missing notifications similar to peer staff users. As Supervisors may also provide direct services, they are able to switch between their supervisor dashboard and their peer dashboard via the "Supervisor Dashboard" or "My Dashboard" buttons on the left of the screen.
Peer Dashboard
Supervisor and organizational administrator staff will see a dashboard focused on their assigned staff supervisees, organizational engagement data from the recent past, and a digest of upcoming and missing notifications similar to peer staff users. As Supervisors may also provide direct services, they are able to switch between their supervisor dashboard and their peer dashboard via the "Supervisor Dashboard" or "My Dashboard" buttons on the left of the screen.
Referral entity partner users will not have a KPI dashboard, but rather be greeted by their administrative management dashboard when logging in.
Participant Users:
Participants login to the participant application portal with their valid credentials, which are created automatically with a valid email at intake, at https://portal.myrecoverylink.com.
Participant users will also not have a dashboard view when logging in, but rather be greeted by their participant profile page when logging in.
